Privacy Policy

Effective Date: 22/7/2023

Thank you for choosing our online consultation platform for dermatology services. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our platform. By accessing or using our services, you agree to the practices described in this policy. If you do not agree with this policy, please do not use our platform.

Information We Collect

1.1 Personal Information: When you sign up for our platform and use our dermatology consultation services, we may collect certain personal information from you, including but not limited to:

Name
Contact details (email address, phone number, etc.)
Date of birth
Medical history and relevant health information
Payment information (credit card details, billing address, etc.)
Profile picture (optional)

1.2 Usage Data: We automatically collect certain information when you use our platform, such as your IP address, device information, operating system, browser type, and usage patterns. This data is used to improve our services, diagnose technical issues, and ensure a smooth user experience.

How We Use Your Information

2.1 Providing Services: We use your personal information to facilitate dermatology consultations, provide medical advice, and administer your account. Our dermatologists and healthcare professionals may use your medical history and health information to offer accurate and personalized diagnoses and treatment recommendations.

2.2 Communication: We may use your contact information to send you appointment reminders, important updates, and promotional materials related to our platform. You can opt-out of marketing communications at any time.

2.3 Improving Services: Your usage data helps us understand how users interact with our platform, identify areas for improvement, and optimize user experience.

2.4 Legal Compliance: In some cases, we may be required to use or disclose your personal information to comply with applicable laws, regulations, legal processes, or government requests.

Data Security

We take the security of your information seriously and employ appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission over the internet or electronic storage is entirely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Third-Party Services

We may use third-party service providers to assist with certain aspects of our platform, such as payment processing or analytics. These providers may have access to your personal information, but they are obligated not to disclose or use it for any other purpose.

Children's Privacy

Our platform is not intended for use by individuals under the age of 18. If we become aware that we have collected personal information from someone under 18 without parental consent, we will take steps to delete it promptly.

Your Choices and Rights

You have the right to access, correct, or delete your personal information. You may also withdraw your consent for certain data processing activities. To exercise these rights, please contact us using the information provided at the end of this policy.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through the platform or via email. Your continued use of our services after such updates will signify your acceptance of the revised Privacy Policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

notsoflawlessdoc@gmail.com

Address

Dr Midhuna P V

Sreeparvathi

Chathothvayal

Kalpetta, Wayanad

Pin 673121

Mobile - 9072426367